Back of House Team Member Raleigh, NC

Back of House Team Member

Full Time • Raleigh, NC

At Chick-fil-A Townridge Square, we seek to serve our guests with honor, dignity, and respect by leveraging our unique recipe for service: a set of operational standards that adhere to quality, cleanliness, accuracy, and the REMARKable taste of Chick-fil-A, and team members who showcase servanthood in every aspect of their interactions with our guests.

Role Summary: To prepare, cook and present food safely, quickly and efficiently, with the key aim of delivering quality food to our customers within 90 seconds.

General Responsibilities:

  • Prepare, cook and present food safely, quickly and efficiently, meeting our standards
  • Assist in keeping the kitchen clean, hygienic and tidy at all times
  • Keep up to date with current promotions and new products
  • Work safely around kitchen equipment and report any maintenance issues to the Manager on Duty or Kitchen Supervisor
  • Protect the customer experience by ensuring packaging, food presentation and quality is top level
  • Maintain personal knowledge by completing in-house training to include annual re-certification
  • Ensure FIFO (First In, First Out) is consistently followed in rotational procedures
  • Use holding and timing system efficiently to maintain food safety
  • Display ownership for the business and good stewardship towards tasks at hand
  • Track waste and store products according to procedures
  • Be on time, maintain a positive attitude and work hard for your shift
  • Proactively pursue ways to work faster and more efficiently as an individual and a team
  • Be a good team player
  • Always adhere to all company policies and procedures
  • Be involved in and contribute at team meetings
  • Carry out instructions given by the management team and operator
  • Protect the interest of the operator
  • Maintain uniform within Chick-fil-A guidelines to keep the work environment professional and respectful

Requirements

  • Part time available to work 18-25 hours weekly
  • Full time available to work 35-40 hours weekly
  • Understand the expectation of Chick-fil-A customer service standards and operational excellence.

Skills

  • Great attitude
  • Hard working
  • Dependable
  • Honest
  • Team-player
  • Positive attitude & role model
  • Responsive to team’s needs
  • Takes initiative
  • Works to serve others
  • Motivated to grow and to learn
  • Great verbal communicator
  • Outgoing/friendly/patient
  • Desire for ongoing training/education
  • Detailed & keenly observant
  • Passion for procedural discipline

At Chick-fil-A, the Back of House team member role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. We provide opportunities for personal and professional growth and commit to having a passion for excellence.





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The Team Member Experience

Servanthood - Excellence - Passion - Fun

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We do too. We will try to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
No Experience is Necessary
We are looking for friendly, enthusiastic people who enjoy serving others. We will teach you everything else you need to know.
College Scholarships
At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.
Opportunities for Growth
We believe in growth at our restaurant, there are countless opportunities for you to excel within the restaurant from a trainer or shift leader to a manager